For many seniors, a home medical alert system with a monthly monitoring service is the best choice. Having the knowledge that there is someone trained to assist the elderly person in an emergency, 24/7, no matter what, can provide some much-needed security to the aging person, and his/her family and friends. There are a number of monitoring home medical alert systems, and of those, LifeStation is one of the most popular choices.

Features of LifeStation

LifeStation provides easy to use equipment that is simple to set up, and comfortable for the senior to wear. Once the medical alarm console is plugged into a phone jack and power outlet, it is ready to go, providing service to the help button worn by the senior, up to 400 feet from the console. With a built-in battery backup, there is security in knowing that the system will continue to work for up to 32 hours, even with a power failure.

For added insurance, automatic weekly tests are conducted to make sure that the equipment is always working properly. Beyond that, LifeStation encourages an additional, monthly test on your own, as an extra confirmation that the system is functioning properly.

The elderly person wears the alert on either a lanyard, wrist strap bracelet or belt clip, enabling him/her to simply press a button to call for help when needed. The help button is waterproof, so the senior can even wear it in the shower, where many falls occur. And the long life lithium battery on the help button will typically last up to 4 years with normal operation.

Once the help button is pushed, it activates the LifeStation alarm console, and the monitoring service is contacted, generally within 20-30 seconds. The responder will try to determine what is wrong, and if the senior is able to speak, he/she can explain the situation, allowing the LifeStation specialist to contact the appropriate people: 911, family, friends, or whoever is on the contact list. If the elderly person is unable to communicate (or is out of range of the speakerphone on the console) the responder will be able to determine that a call has gone out from the senior and call the designated emergency contacts. And if for some reason a call was made accidentally, it can be easily cancelled by pressing the “clear” button.

LifeStation offers additional equipment and services if needed. For example, it is possible to have both mom and dad have the security of a home medical alert system, without the additional cost of another console: an additional alert button can be used with the same console, for a slight additional monthly fee.

Some families, in situations where someone may not be able to get to the senior’s home quickly to let emergency personnel in, decide to get a lockbox that houses a key to the home (the LifeStation monitoring service would have this code to give to emergency responders). Additional bathroom and hallway buttons can also be added. And for even greater peace of mind, there is Activity Assurance that checks in the senior every day: if there is no response, the monitoring service is contacted.

LifeStation can work anywhere in the United States, and can be moved easily as well, even if only temporarily (LifeStation monitoring needs to be contacted with updated address though). It also comes with a system repair/replacement service for the length of your time with LifeStation.  With a 24/7 monitoring service, as well as 24/7 access to customer service if there is a question, problem, or concern, LifeStation truly provides round-the-clock help and peace of mind.

What Makes LifeStation Different From Other Home Medical Alert Systems

One of the unique features of the LifeStation system is the care and training that goes into the staff of their monitoring center. Unlike some home medical alert systems that outsource their monitoring staff, everyone who works in the LifeStation monitoring center is an actual employee.

This allows LifeStation to provide a very extensive training program for these individuals: 160 hours of formal classroom training, with testing done 4 times throughout this process, followed by an additional 80 hours of classroom and practical training.  Once this initial training is complete, then each person is given a performance review weekly for the first 3 months, followed by additional, regular performance reviews.

This thorough training and review process means there is great security in knowing that the LifeStation service is always available, each and every time the help button is pressed, ready to assist quickly and professionally. In fact, every medical alert emergency all is handled by two specialists in the monitoring center: one stays on the line with the senior, and the other contacts emergency personnel and the senior’s contact list.

LifeStation’s monitoring center is also UL listed, meaning that their facility meets the high standards of Underwriter’s Laboratory, which is the recognized standard for all monitoring centers. And their commitment to customer service extends to the 24/7 customer support line that is available in addition to the monitoring center.

Unlike some home medical alert systems with monitoring centers, while there is a monitoring agreement for the monthly service, there is no long-term contract, and you may cancel the agreement at any time with 30 days notice.

What LifeStation Costs

The LifeStation equipment and monitoring service has several billing options: annual payment, quarterly, and monthly payments. They also provide a slight senior discount. Monthly costs for their home medical alert system will range from around $27/month to almost $30/month, depending on which billing option is chosen.

In addition, there may be additional monthly fees if additional equipment or services are selected, such as an additional user (for a second help button), bath/hallway buttons, or the Activity Assurance service.

There is no deposit required or additional “hidden” fees, no long-term contract, free shipping, and free system repair and replacement. Cancelation can occur at any time, without penalty, with 30 days notice.

What Others Say About LifeStation

(Reviews/testimonials from

Your service has been excellent from start up through the times my mother (Elizabeth) needed emergency help and even the times she pressed the button by mistake. Your employees are excellent and caring it comes through in their voices!

Richard K., Lancaster, PA

Had another problem about 3-4 weeks Ago. Almost passed out in car (parked). Thought it was due to my diabetes. Got home and in garage – had another spell and couldn’t get out of car. Waited a bit and got out of car, but could get no farther than back seat of car. Opened door and sat down. Had LifeStation around neck. Pressed it and quickly there appeared an ambulance that took me to the hospital. Thanks a lot!! Was not diabetes – reaction to two medications I have been on.

Ann H., Hampton, VA

Easy to set up. Easy to use. And most importantly, worked like it was supposed to on two separate occasions that we have had to use it!

David S., Nederland, TX

Totally satisfied. Easy to set up. Nice people on the other end. The one time my mother needed help – she pushed the pendant and everything worked just as it was supposed to. Your monitors have also been very nice when the button has been pressed by accident. I’ve told many friends of your service. I feel much better when my mother is alone.

Diane M., Grosse Pointe Woods, MI

My mother fell down and couldn’t get up. LifeStation was activated by her and response was immediate. Neighbors contacted as designed and they came right away helped her up. Great system and it works!

Both mom and I both feel safer and more confident.

John H., Reno, NV

My father became a widower recently and I live 45 minutes away. Out of the 3 companies I researched, yours was in detail, the services, your equipment was easily seen by my father (nice size pendant and large red button on monitor). When ordering, your Care Specialist was polite, answered my questions completely and I felt relieved that my father could get the help he needed quickly. Nothing is as important, as to have your family protected. This is a great burden, to make sure my dad will be fine living on his own as he want to be independent. Thank You!

Louise F., Carmel, NY

Is LifeStation Right for You?

Increasingly, many adult children find themselves in the position of wanting to insure that their aging parents are cared for, and are safe and secure, but cannot be there to provide that care 24/7: they may live at a distance, or work long or erratic hours, and so may not be immediately available when/if mom or dad need emergency assistance. Home medical alert systems help provide that security and peace of mind and enable seniors to remain independent in their own homes as long as possible.

Some seniors may not need a monthly monitoring system however, and there are some home medical alert systems that provide just the equipment: in an emergency, calls may go directly from the senior to 911, or designated family/friends.

But some elderly and their family members may want the additional layer of security, by having a trained, skilled and professional monitoring service available 24/7 to respond to a senior’s need. Certainly for situations where family may live or work at a distance from the senior, or for someone whose job does not permit them immediate access to phone calls, having a monitoring service would be advisable. Other situations where a monitoring service such as LifeStation would be recommended would be where the senior lives in a remote area with few close neighbors to respond to a call, or if the elderly person has serious medical conditions that would require immediate response in an emergency (rather than waiting for friends or family to respond).

Any type of home medical alert system does require several things of the senior however, in order for it to be effective:

  1. that he/she be willing to wear the help button or pendant
  2. that he/she remember to wear the help button or pendant
  3. that he/she understands what needs to be done to call for help, ie: to push the button

For these reasons, this type of system would not be the best choice for an aging family member with Alzheimer’s or dementia.

But for a home medical alert system that uses a monitoring service that is dedicated to training professional, caring employees to assist senior in need, LifeStation is an excellent choice. The monthly fee is well worth the cost of something that is really priceless: the safety and security of your aging parents.

Buy the LifeStation Home Medical Alert System

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